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Technical Advice:
Beacon Security offers a no obligation
advice service to Architects, Specifiers, Design & Build Organisations, M&E
Contractors and End Users concerning all aspects of design and specification
details.
Enquiries:
Technical
customer support staff are available to receive general enquiries and offer
advice regarding any of Beacon Security’s product ranges.
Surveys:
All
site surveys undertaken in response to a sales enquiry are provided free
of charge and are promptly followed with a full system specification that
also includes a complete schedule of rates.
Demonstrations:
Product demonstrations
on any of Beacon Security’s
systems are available on request.
Installation:
Installations
are completed to the highest industry standards by Beacon Security’s
own fully qualified engineers.
Training:
Full
product training is available for all systems.
Service:
Our
after sales service continues to be the industry benchmark. Through
continued investment in cutting edge technology, our service team can provide
a fast and reliable service to all of our customers. Our engineers
are in constant communication with the Head Office using GPRS technology
which allows real-time updates of calls to the service management system. We
can now offer customers the option of web based links to the system allowing
logging and monitoring of calls from their desktop.
Post Sale Service:
All
our completed installations include a 12 month on-site warranty period followed
by the option for a comprehensive timed response maintenance schedule.